Whether you have questions about sales, want to request a demo or contact support, LastPass team got you covered. Password Management Solution of the Year. If you'd like to learn how to use the network callback option, which allows for your calls to use reconnect with your cellular network if your Wi-Fi signal drops, please see this video. Most Innovative in Multi-Factor Authentication. Please note, when using this setting, cellular charges and fees associated with your carrier may apply. Even though you'll be using your personal cell number, when this setting is enabled, it will appear to callers that you are using your business phone number. When you know that you will not have a reliable Wi-Fi signal, switch to this setting for your business calls. Outbound calls in the GoTo mobile app can be made using your cellular network through an option known as PSTN, which stands for Public Switched Telephone Network. You may get an Open Executable File warning appear - click “Ok”How do I use my cellular network to make calls in the GoTo mobile app using PSTN? (03:13).Click on the link provided or copy and paste into your web browser.Open the email sent to you by One NZ support staff.Steps to follow using an email sent to you ![]() To revoke click on the red X on the remote application toolbar or press pause/break on the keyboard. The remote technician will now have access to your computer.Once connection has successfully been established with the technician, click “Ok”.The remote application will initiate and attempt to establish a connection with a remote technician.Scroll down to accept One NZ Terms and Conditions within the One NZ/LogMeIn remote application.Confirmation window may appear, select “Run”.In the Microsoft Authenticator app on your mobile device, tap the + (plus) icon to add an account. On the Protect your account page, select Set up mobile app then Next. The Protect your account page is displayed. You may get an Open Executable File warning appear - click “Ok” Under Security, look for Setup Multifactor Authentication and select get started. Open the file with the download has completed.Select “Save File” to save the Support-LogMeinRescue.exe app to your computer.Enter the 6-digit code from the TXT we sent you in the form below, and click “Connect to technician”.Remember: Only accept support from individuals and organizations you trust and please ensure you close down any personal information or applications you do not wish to be seen. Using a PIN Code: Enter your code in the field below, and a small application will download a connection to your computer or smartphone to start the support session.ĭuring the remote session connection the technician should be able to control your computer. Download, install, test, read popular topics, user guides, and find resources that will help you use your product. ![]() GoTo Support is here for all your GoTo products. ![]() Once you’ve given us a call and a technician thinks it best to use LogMeIn Rescue they will TXT you a 6-digit code or link to download an applet. A collaborative support tool built for large organizations to deliver live technical assistance with ease. LogMeIn Rescue lets us remotely see what’s going on in your smartphone or computer if you need technical support. View the Central Community to ask questions and read relevant posts from our product experts and other LogMeIn Central users like you.
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